Terms of Service

Provider details

These Terms of Service (the "Terms") set out the conditions on which Fomomento OÜ, a private limited company registered in Estonia under registry code 17490570, with its registered office at Tartu mnt 67/1-13b, Kesklinna linnaosa, 10115 Tallinn, Harju maakond, Estonia ("Fomomento", the "Provider"), makes the Platform available to Organizers, Buyers and Attendees.

Fomomento may be contacted at support@fomomento.events. Privacy enquiries should be sent to privacy@fomomento.events, and notices concerning illegal content should be sent to legal@fomomento.events.

The Platform is intended for use by businesses and professional organizers, and by individuals acting in that capacity. It is not intended for consumers acting as Organizers.

Definitions

The following defined terms apply throughout these Terms:

Account - the set of credentials, settings, and resources through which a User accesses and uses the Platform.
Attendee - a natural person registered for, entitled to attend, or attending an Event, whether or not that person placed the Order. An Attendee does not need an Account to use the Platform.
Buyer - a person who places an Order through the Platform, whether for that person or for one or more other Attendees.
Buyer Service Fee - a fee charged to the Buyer at checkout, in addition to the ticket price, for the buyer-facing services Fomomento provides in connection with an Order. The Buyer Service Fee is calculated as a percentage of the ticket price, is subject to a maximum amount per ticket, and is rounded down. It is disclosed to the Buyer before the Order is completed. The Buyer Service Fee is payable by the Buyer, is not deducted from the Organizer’s ticket revenue, and is not a Fee payable by the Organizer.
Confidential Information - any non-public commercial, financial, technical or operational information disclosed or made available by Fomomento to an Organizer, or by an Organizer to Fomomento, in connection with the Platform or these Terms, which is identified as confidential or should reasonably be understood as confidential given its nature and the circumstances of disclosure. This includes non-public product and security information, pricing, Event plans, contracts, Vendor arrangements and business information. It does not include information intentionally made public through the Platform by or at the instruction of the Organizer.
Durable Medium - any instrument that enables its recipient to store information addressed personally to that recipient in a way accessible for future reference for a period appropriate to the purpose of the information and permits the unchanged reproduction of the information stored.
Event - an event created and managed by an Organizer using the Platform.
Fees - all amounts payable by an Organizer to Fomomento for using the Platform, including any Platform Fee, subscription fee, usage-based fee or charge for additional functionality, as specified in the Platform, an applicable pricing plan or these Terms. Fees do not include charges payable directly to third-party service providers, including Stripe.
Force Majeure - an extraordinary external event beyond the reasonable control of Fomomento or an Organizer that could not reasonably have been foreseen, prevented, or overcome, including a natural disaster, war, act of government, or widespread failure of internet, telecommunications, or utility infrastructure not caused by Fomomento or the Organizer seeking to rely on it.
Intellectual Property Rights - all copyrights and related rights, rights in databases, trademarks, patents, design rights, trade secrets, and any other intellectual property rights, whether registered or unregistered, anywhere in the world.
Order - a request placed through the Platform by a Buyer to purchase one or more tickets for, or register one or more Attendees for, an Event.
Organizer - a business, professional, or organization that creates an Account to plan Events, sell tickets, and coordinate Vendors using the Platform.
Organizer Content - any content, data, or configuration provided, uploaded, or configured by an Organizer or its Team Members, including Event details, ticket terms, registration questions, and communications to Attendees.
Personal Data - has the meaning given in the GDPR.
Platform - the Fomomento software, websites (including fomomento.events and app.fomomento.events), APIs, embeddable widgets, and related services.
Platform Fee - a fee that Fomomento may charge an Organizer for use of the Platform, calculated on the Organizer’s usage as specified in the applicable pricing plan. A Platform Fee is never calculated as a percentage of the ticket price and is never deducted from an Organizer’s ticket revenue. Fomomento charges no fee to an Organizer in connection with ticket sales. No fees are charged during the beta.
Team - the set of Team Members an Organizer has invited to its Account.
Team Member - an individual invited by an Organizer to access and use the Platform under the Organizer's Account.
User - any person who uses the Platform, whether as an Organizer, a Team Member, a Buyer or an Attendee.
User Content - any information or content submitted, uploaded, transmitted, published or otherwise made available through the Platform by an Organizer, Team Member, Buyer, Attendee, Vendor, collaborator or any other person, including Organizer Content, Event details, schedule entries, collaborator profiles, messages, images and documents.
Vendor - a supplier, sponsor, speaker, collaborator, or contractor engaged by an Organizer in connection with an Event, coordinated through the Platform's contract and e-signature features.

Scope of the Platform and Fomomento's role
1. Fomomento is event-management infrastructure for Organizers: ticketing, scheduling, Vendor and collaborator coordination, attendee check-in, and related communications.
2. Two distinct relationships exist under these Terms, and it matters which one applies:
  1. Fomomento provides the Platform to Organizers as a service.
  2. When a Buyer places an Order, the resulting contract concerning the ticket and the Event is concluded between the Buyer and the Organizer.
3. Fomomento provides technical infrastructure that enables Organizers to offer registrations and tickets. The Organizer is the seller and, for paid tickets, the merchant of record. Card payments are processed as direct charges to the Organizer's connected Stripe account. Where bank transfer is offered, the Buyer pays the Organizer's own bank account directly. Fomomento does not hold ticket-sale funds and is not a party to the contract concerning the ticket or the Event. Fomomento does not organize, control, endorse or assume responsibility for the content, safety, cancellation or delivery of an Event.
Platform functionalities
1. The Platform may, depending on the stage of its development, the Organizer's plan and configuration, the jurisdiction selected for an Event, and the availability of third-party integrations, provide all or some of the functionalities described in this section.
2. An Organizer may create and manage an organization, Account or workspace, invite Team Members, allocate roles and permissions, and manage the persons authorised to act in relation to an Event.
3. An Organizer may create, configure, edit and publish an Event, including its name, description, date, venue or online location, jurisdiction, edition or planning cycle, branding, contact details, operational settings and other information made available through the Platform.
4. The scheduling tools may allow an Organizer to create stages and other Event locations, add blocks and time slots, allocate sessions, activities, persons or resources, and publish or communicate schedule information and subsequent changes.
5. The collaboration tools may allow an Organizer to invite Vendors and other collaborators by email, allocate tasks or requested information, operate a private collaboration workspace, propose values for approval, receive materials, and coordinate the performance of Event-related activities.
6. The contract tools may allow an Organizer and a Vendor or collaborator to upload, send, review and electronically sign documents through an integrated electronic-signature provider. The Organizer remains responsible for selecting a signature method legally sufficient for the relevant document or transaction.
7. The ticketing tools may allow an Organizer to create ticket types, set prices, currencies, availability, discount codes, registration questions, ticket conditions and refund rules, accept free or paid registrations or Orders, support card and bank-transfer payment flows, generate or allocate payment and invoice documents where available, issue tickets, and manage Attendee and Order records.
8. The Attendee-management and communication tools may allow an Organizer to review registration and check-in information and send confirmations, access information, schedule updates, operational broadcasts and other messages objectively connected with the relevant Event or collaboration.
9. The publication tools may allow an Organizer to create public Event pages and embeddable widgets displaying Event details, schedules, speakers, sponsors, Vendors, collaborators, images and other Organizer Content, subject to the publication and personal-data requirements in these Terms.
10. The check-in tools may allow authorised Event staff to validate and record attendance, including through an offline-capable scanner on a mobile device. The Organizer remains responsible for the devices used by its personnel and for complying with the security requirements applicable to locally stored Event data.
11. The Platform may provide export, download, account-management, deletion and other administrative tools. The availability, format and scope of an export may depend on the relevant module and the stage of the beta version of the Platform.
12. The description above identifies the principal functionalities of the Platform and is not a guarantee that every feature, integration or configuration will be available at all times. Features may be introduced, modified, restricted or withdrawn in accordance with the provisions of these Terms concerning the beta version, maintenance and changes to the Platform.
Eligibility, Accounts and registration
1. These Terms, together with the incorporated DPA where applicable, become binding on an Organizer when an Account is created and the Organizer confirms that it has read and accepts the Terms and the Privacy Policy, or when the Organizer otherwise expressly accepts the Terms. Provisions expressly applicable to Buyers become binding when accepted at checkout, and provisions expressly applicable to Attendees become binding when accepted in the ticket-access flow or another relevant attendee-facing flow.
2. An Account may be created and used only by or on behalf of an Organizer acting for purposes connected with its business, trade or professional activity. An individual who creates an Account, accepts these Terms or uses the Platform on behalf of an Organizer confirms that the individual has the legal capacity and authority required to bind that Organizer.
3. An Organizer must provide accurate and current information when creating and using an Account and must keep that information up to date. During the beta, registration may require a valid access key issued by Fomomento. The Organizer must not disclose the access key to anyone other than its authorised Team Members.
4. An Organizer is responsible for safeguarding its Account credentials and for activity carried out through its Account by the Organizer and its Team Members. The Organizer must notify Fomomento promptly if it becomes aware of or reasonably suspects any unauthorised access to or use of the Account.
Teams and Team Members
1. An Organizer may invite Team Members and assign them roles within its Account. The Organizer is responsible for its Team's use of the Platform as if it were the Organizer's own use, and must ensure its Team Members comply with these Terms.
2. A Team Member may be removed by the Organizer at any time using the functionality provided in the Platform.
Authority of Account users
1. Any action taken through an Organizer's Account, including configuring an Event, setting ticket prices or refund terms, or communicating with Attendees, may be treated by Fomomento as an action of the Organizer and as binding on the Organizer, unless Fomomento knows or has reasonable grounds to suspect that the Account is being used without authorisation, fraudulently or unlawfully.
2. An Organizer is responsible for activity carried out through its Account by its Team Members and by other persons to whom the Organizer has granted access. A lack of internal authority does not, by itself, release the Organizer from obligations arising from such activity. This does not apply to the extent that the unauthorised activity resulted from Fomomento's breach of its contractual or security obligations.
3. Nothing in this section authorises or validates fraudulent, deceptive or otherwise unlawful conduct, limits any right or remedy available to an Attendee or another affected person, or prevents Fomomento from removing content, restricting relevant functionality, suspending or terminating an Account, preserving relevant records, or notifying Stripe or a competent authority where legally permitted or required.
Beta version of the Platform
1. The Platform is currently offered as a beta or pre-release version and may not provide the same stability, availability or functionality as a final commercial release. In particular:
  1. the Platform is provided "as is" and "as available" and may contain errors, bugs or incomplete functionality;
  2. Fomomento does not guarantee any particular level of uptime, availability or performance during the beta;
  3. Fomomento may add, modify, restrict, suspend or discontinue functionality during the beta, subject to applicable law and the notice requirements set out in these Terms; and
  4. an Organizer is responsible for maintaining independent copies of information necessary for its business continuity and should not rely on the beta version of the Platform as the sole system of record for business-critical information. Where an export tool is available, the Organizer should use it to create appropriate copies of its data.
2. During the beta, no Fees are payable to Fomomento. Fomomento may introduce Fees, pricing plans or usage limits in the future, subject to applicable law and the section of these Terms concerning amendments. New Fees will not apply retroactively. An Organizer that does not accept the proposed Fees may stop using the Platform before they take effect. Charges imposed by third-party service providers, including Stripe's payment-processing charges, are not Fees and remain payable in accordance with the relevant provider's terms.
Organizer responsibilities and permitted use
1. The Organizer is solely responsible for its Events, including their planning, delivery, safety, legality, cancellation, rescheduling, and all communications to Attendees.
2. The Organizer must have the authority to organize each Event and to offer and sell the relevant tickets or registrations. The Organizer must obtain and maintain any permits, licences, approvals and insurance required by applicable law or reasonably appropriate to the nature of the Event.
3. The Organizer is solely responsible for the accuracy of everything it publishes (event details, dates, venues, ticket terms, prices, and tax treatment), including any statements about ticket availability, quantity, or sale timing shown to Attendees.
4. Before accepting an Order, the Organizer must upload or otherwise provide through the functionality made available by Fomomento clear event-specific contractual terms, a refund and cancellation policy and an event-specific privacy notice. The Organizer must provide the Buyer, before the Buyer is bound, with all pre-contract information required by applicable law, including the Organizer's identity and contact details, the main characteristics, date and location of the Event, the total price inclusive of taxes and mandatory charges, the available payment methods, participation restrictions, the complaint contact, the cancellation, rescheduling and refund rules, and information on the existence or absence of a statutory right of withdrawal. The Organizer must keep those materials accurate and current.
5. The Organizer is solely responsible for complying with all laws applicable to it and its Events, including consumer-protection, ticketing, tax/VAT, accessibility, health-and-safety, and data-protection law.
6. The Organizer must notify affected Buyers and Attendees without undue delay of any cancellation, material rescheduling, venue change or other material change to an Event and must provide any refund or other remedy required by the Organizer's event-specific terms or applicable law. For card payments, any refund initiated through the Platform is funded from the Organizer's connected account. For bank-transfer payments, the Organizer makes any refund directly to the Buyer and records its status in the Platform. Fomomento may provide technical functionality for notices or refund records, but the Organizer determines and funds the relevant remedy.
7. The Organizer must retain records reasonably necessary to demonstrate the Event terms, prices and notices presented to Buyers, the Orders accepted, and the handling of cancellations, refunds and complaints, to the extent required by applicable law.
8. The Organizer retains ownership of Organizer Content. The Organizer grants Fomomento a worldwide, royalty-free licence, for the term of its Account, to host, store, reproduce, transmit, and display Organizer Content solely to the extent necessary to operate and provide the Platform, including rendering the Organizer's public Event pages and embeddable widgets.
9. The Organizer warrants that it has the rights necessary to provide Organizer Content and that it does not infringe any third-party rights or applicable law.
10. The Organizer must not, and must ensure its Team Members do not, use the Platform to:
  1. run unlawful, fraudulent, or deceptive Events, or sell prohibited, counterfeit, or unsafe goods or admissions;
  2. infringe Intellectual Property Rights, privacy rights, or other rights of any third party;
  3. send spam or unlawful communications to Attendees or third parties;
  4. upload malware or other harmful code;
  5. scrape, overload, reverse-engineer, or circumvent security or access controls of the Platform;
  6. conduct penetration or performance testing without Fomomento's prior written consent;
  7. resell, sublicense, or white-label the Platform without Fomomento's prior written consent; or
  8. misrepresent its identity or authority.
11. An Organizer may publish a person's name, image or other Personal Data on a public Event page or in an embeddable widget only if all of the following requirements are met:
  1. the Organizer has an appropriate lawful basis for the publication, has provided the person with the privacy information required by applicable data-protection law and has obtained any consent, permission or other authorisation required under applicable laws protecting image rights, personality rights or similar interests;
  2. the requirements of this section apply regardless of whether the Personal Data is entered through a structured profile, a public-display setting, a schedule title, a free-text field, an uploaded image or any other Platform functionality;
  3. where the Platform provides a public-display control for a natural person's name, image or profile, that control must remain disabled until the person has actively approved the specified public display through a Platform flow in which that person has confirmed control of their own email address. The Organizer must not circumvent that control by duplicating the same Personal Data in another field. Fomomento will stop the structured public display without undue delay when the person withdraws the approval through the Platform;
  4. where a proposed public use is not governed by the structured public-display control, including photography or filming, a schedule title, a free-text field or an image uploaded directly by the Organizer, the Organizer must obtain any separate, freely given, specific, informed and unambiguous consent required for that use before publication. The Organizer must identify the purposes, publication channels and withdrawal route and stop future consent-based use without undue delay after withdrawal, subject to any use already lawfully completed and any applicable legal exception; and
  5. an appropriately authorised representative of a company may approve the public display of that company's name or logo. Such representative may not approve the public display of another adult's name, image or other Personal Data unless legally authorised to act on that person's behalf.
12. Organizer messaging and broadcast functions may be used for communications objectively necessary to administer the relevant Event or collaboration, such as confirmations, access information, schedule changes, operational instructions, safety notices and cancellation information. The Organizer must not use those functions for direct marketing unless it has independently satisfied all applicable data-protection and electronic-marketing requirements, including any consent, information and opt-out duties. Fomomento may apply reasonable rate limits and anti-abuse controls.
13. Fomomento may take the measures set out in section 20 (Suspension and termination) in the event of a breach of this section.
Illegal content and notice-and-action procedure
1. Fomomento designates legal@fomomento.events as its point of contact for direct communication with recipients of the Platform and, where applicable, as its single point of contact for Member States' authorities, the European Commission and the European Board for Digital Services under Regulation (EU) 2022/2065 (the "Digital Services Act"). Communications may be submitted in English, Estonian or Polish.
2. This section applies to User Content.
3. No User may submit, upload, publish or otherwise make available through the Platform any User Content that is illegal within the meaning of the Digital Services Act or otherwise breaches these Terms. No User may circumvent or interfere with any content-moderation, notice-and-action or access-restriction measure implemented by Fomomento. An Organizer must reasonably cooperate with Fomomento where necessary to address illegal content or enable Fomomento to comply with applicable law.
4. Any person or entity may notify Fomomento of User Content that the person or entity considers to be illegal through the reporting mechanism made available on the public surfaces of the Platform or by emailing legal@fomomento.events. The reporting route is available without an Account. A notice should include: (a) a sufficiently substantiated explanation of why the content is considered illegal; (b) a clear indication of the exact electronic location of the content, such as a URL; (c) the name and email address of the person or entity submitting the notice, except where applicable law permits an anonymous notice; and (d) a statement confirming the notifier's good-faith belief that the information and allegations are accurate and complete.
5. Fomomento will acknowledge receipt of a notice by email without undue delay and will review the notified content diligently, objectively and without arbitrariness. Fomomento will make a decision within a reasonable time, taking into account the nature and complexity of the notice.
6. Where Fomomento removes, disables access to or restricts the visibility of User Content, Fomomento will inform the person who submitted it and provide a statement of reasons in accordance with Article 17 of the Digital Services Act, unless Fomomento is prohibited from doing so, for example by a law-enforcement request.
7. A person affected by a content decision may request that Fomomento review the decision by contacting legal@fomomento.events. Where, and only to the extent that, the internal complaint-handling and out-of-court dispute-settlement duties for online platforms under the Digital Services Act apply to Fomomento, Fomomento will provide the additional redress mechanisms required by that Regulation. Decisions on User Content are not made solely by automated means.
8. Fomomento has no general obligation to monitor User Content but may review it and take the measures described in section 20 (Suspension and termination) where the content is illegal or breaches these Terms.
9. When applying these Terms, Fomomento may leave content available, reduce its visibility, disable access to it, remove it, suspend related functionality, or suspend or terminate an Account. Fomomento will act proportionately, having regard to the nature, context, frequency and consequences of the alleged breach and to the rights and legitimate interests of persons affected. Content decisions are handled manually. Technical security and anti-abuse measures may be used to identify malware, spam or other threats, but they are not used to make solely automated content-removal decisions.
Fees and payments
1. The Platform may support paid ticketing by card through Stripe Connect or by direct bank transfer to the Organizer. To accept card payments, the Organizer must create and maintain a Standard connected Stripe account and accept the Stripe Connected Account Agreement and other applicable Stripe terms. Stripe, not Fomomento, processes the card payment and holds and pays out the Organizer's funds.
2. A card payment for an Organizer's ticket is made as a direct charge to the Organizer's connected Stripe account. The Organizer is the merchant and seller of record and bears Stripe's processing fees and any negative balance arising in connection with that account. Fomomento creates the relevant checkout transaction and stores Order, payment-status and refund metadata, but does not receive full payment-card details or hold the proceeds of the sale.
3. Where bank transfer is offered, the Buyer receives the Organizer's payment instructions and pays the Organizer's own bank account directly. The Platform may create a pro forma payment document and record the Order as awaiting payment for the period shown at checkout. The Organizer is responsible for reconciling the payment and marking the Order as paid. Tickets are issued only after the payment is marked as received. Fomomento does not hold funds, initiate the transfer, or charge a Platform Fee or Buyer Service Fee on this payment method.
4. As between Fomomento and the Organizer, refunds, chargebacks, payment disputes and negative balances relating to ticket sales are the Organizer's responsibility as merchant of record. Card refunds are initiated by an authorised Organizer role and funded from the Organizer's connected account. A refund of a bank-transfer payment is made by the Organizer directly to the Buyer; Fomomento records only the status communicated through the Platform.
5. The Organizer is responsible for determining, charging, collecting, reporting and remitting any VAT or other taxes applicable to its ticket sales and for the accuracy and legal sufficiency of any invoice, credit note, pro forma document or other tax or payment document issued by it or through its configuration of the Platform. Any related Platform functionality is administrative only, and Fomomento does not determine the applicable tax treatment or provide tax advice.
Technical requirements, support and maintenance
1. Use of the Platform requires a compatible device with an internet connection, a current version of a generally available web browser with JavaScript and the cookies and local-storage functions necessary for the Platform enabled, and an active email address. An Organizer is responsible for maintaining its own devices, software, internet connection and security controls.
2. Certain functions may require additional technical conditions or third-party services, including a connected Stripe account for card payments, valid Organizer bank-payment instructions for bank transfers, access to an email inbox for authentication and invitations, and permission to use a compatible device's camera and local storage for check-in functionality. The availability of such functions may depend on the Organizer's configuration, device, browser, network restrictions and the relevant third-party service.
3. Technical problems concerning the operation of the Platform may be reported to Fomomento at support@fomomento.events. A report should, where reasonably possible, identify the affected function and Event, describe the problem and the steps leading to it, and include the relevant date and time, browser and device details and screenshots. Personal Data or Confidential Information should not be included unless necessary and requested by Fomomento.
4. Fomomento may carry out maintenance and may modify, add to, or remove features of the Platform, in particular to improve it, adapt it to legal or market changes, or for security reasons. Fomomento will give reasonable advance notice of planned maintenance likely to cause material disruption, where practicable.
Intellectual Property
1. All Intellectual Property Rights in the Platform, including its software, design, trademarks and content made available by Fomomento (excluding Organizer Content), belong to Fomomento or its licensors. Subject to these Terms, Fomomento grants an Organizer, for the duration of its Account, a limited, non-exclusive, non-transferable and non-sublicensable right to access and use the Platform for the Organizer's internal business purposes in connection with its Events. No other rights are granted.
2. Public Event pages and embeddable widgets display a "Powered by Fomomento" mark that links to Fomomento's website. During the beta, this mark is shown on all Events. Fomomento may make the mark removable under a paid plan.
3. If an Organizer or Team Member provides ideas, suggestions or feedback in relation to the Platform, the Organizer grants, and must ensure that the relevant Team Member grants, Fomomento a perpetual, worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to use, reproduce, modify and incorporate that feedback for the purpose of operating, improving and developing the Platform, without compensation or other obligation. This does not transfer ownership of Organizer Content.
Third-party services
1. The Platform relies on and may interoperate with third-party services used for functions such as payment processing, electronic signatures, hosting, communications, monitoring and security. Certain Platform functions may be unavailable or limited if the relevant third-party service is unavailable, suspended, modified or no longer compatible with the Platform.
2. Where an Organizer accesses or uses a third-party service through or in connection with the Platform, such use may be subject to that provider's own terms, privacy information, technical requirements, availability and charges. Fomomento is not responsible for a failure, restriction or act attributable to a third-party provider and beyond Fomomento's reasonable control. This does not exclude or limit Fomomento's obligations concerning the selection, configuration and use of third-party providers under applicable law.
Data protection
1. Fomomento and each Organizer must comply with the GDPR and any other data protection laws applicable to their respective processing of Personal Data through or in connection with the Platform.
2. For Personal Data an Organizer collects about Buyers and Attendees through the Platform, the Organizer is the controller and Fomomento is the processor. Fomomento's processing on the Organizer's behalf is governed by the Data Processing Agreement (DPA), which forms part of these Terms.
3. For an Organizer's own Account data, Fomomento is the controller, as described in Fomomento's Privacy Policy.
4. The Organizer determines which supported registration-question templates are used for an Event; each template's purpose is fixed and stated in the template. During the beta, the Organizer may select only the templates made available by Fomomento and may not create unrestricted free-text questions. Selecting a template constitutes an instruction to Fomomento to Process the answers for the purpose stated in that template. The Organizer must not modify, combine or use an ordinary template, its answer options or the context of an Event to solicit Personal Data revealing a special category unless clause 14.6 applies.
5. An Organizer may Process Personal Data for photography or filming, inclusion in a public Attendee list, disclosure to sponsors or electronic marketing only where it has an appropriate lawful basis and has provided the privacy information required by applicable law. Where the Organizer relies on consent, it must obtain separate, freely given, specific, informed and unambiguous consent for each relevant purpose. Refusal or withdrawal of consent must not affect ticket purchase, ticket access or attendance unless the relevant Processing is objectively necessary for the Event and another lawful basis applies. Consent may be withdrawn at any time and must be as easy to withdraw as to give. Acceptance of these Terms or acknowledgement of a privacy notice does not constitute consent.
6. An Organizer may collect special-category Personal Data through the Platform only after establishing a valid condition under Article 9(2) GDPR and, where required, an applicable lawful basis under Article 6 GDPR. During the beta, dietary-requirements and accessibility-requirements questions may be used only through the protected templates made available by Fomomento. Where consent is relied upon, Fomomento provides the standard consent wording and retains the relevant evidence and withdrawal status in accordance with the DPA. The Organizer remains responsible for selecting a template whose purpose matches its own, providing accurate event-specific privacy information and applying a withdrawal to data exported from the Platform or disclosed to other recipients. A template or Platform function does not determine or guarantee the lawfulness of the Organizer's Processing.
7. Where Personal Data concerning another individual are entered through the Platform, the Organizer must have an appropriate lawful basis and ensure that the individual receives the information required by applicable data-protection law. In Vendor and collaborator workflows, information entered or proposed by the Organizer is not treated as provided or approved by that individual until the individual completes the applicable invitation or email-verification process. A Buyer may provide limited basic details needed to issue a companion's ticket, but the Buyer's attestation is not consent on behalf of another competent adult. Any health-related or other special-category information concerning that adult must be obtained directly from that person through the ticket-access flow, in which that person confirms control of their own email address, and an appropriate Article 9 mechanism, unless another valid Article 9(2) condition applies.
8. Where consent is withdrawn through the Platform, Fomomento records the withdrawal and applies it to the relevant functionality in accordance with the Organizer's documented configuration and instructions, including deleting or restricting the related answer in active Platform systems where no other lawful retention instruction applies. Only the limited evidence needed to demonstrate the previous consent may be retained separately, without retaining the content of a special-category answer and for no longer than necessary. The Organizer remains responsible for applying the withdrawal to copies exported from the Platform and disclosures made to other recipients.
9. The offline check-in functionality may temporarily store a limited Event-specific roster and check-in queue on a device controlled by the Organizer. The locally stored data is encrypted at application level and excludes raw email addresses, registration answers and payment data. Successfully synchronised queue records are removed after server confirmation; the limited roster remains available only until the applicable operational expiry or an earlier wipe event described in the DPA. The Organizer must restrict access to authorised personnel, secure the device, follow the technical instructions and promptly report any loss, theft or unauthorised access.
10. In relation to Personal Data for which the Organizer is the controller, the Organizer is responsible for providing the required privacy information, responding to data-subject requests and issuing lawful instructions to Fomomento. Fomomento provides assistance to the extent and on the terms set out in the DPA.
Confidentiality
1. Fomomento must protect Confidential Information received from an Organizer, and each Organizer must protect Confidential Information received from Fomomento. Such information may be used only to perform obligations or exercise rights under these Terms.
2. Fomomento or the Organizer may disclose Confidential Information to its personnel, contractors and professional advisers only where they need the information for those purposes and are bound by confidentiality obligations under law or contract.
3. The obligations in this section do not apply to information that the person receiving it can demonstrate: (a) is or becomes publicly available without breach of these Terms; (b) was lawfully known before disclosure and was not subject to a confidentiality obligation; (c) was independently developed without using the Confidential Information; (d) was lawfully obtained from another source without a confidentiality obligation; or (e) was authorised for disclosure.
4. Where disclosure is required by law or by a competent authority, Fomomento or the Organizer may disclose only the information legally required and must, where permitted, give reasonable prior notice to the entity whose Confidential Information is concerned.
5. The obligations in this section continue after termination of these Terms for as long as the relevant information remains non-public and retains its confidential nature.
Terms applicable to Buyers and Attendees
1. A Buyer may place an Order for the Buyer or for one or more other Attendees. The contract concerning the ticket, registration, admission to and participation in an Event is concluded between the Buyer and the Organizer. The Organizer acts as the seller and merchant of record in relation to that contract. Fomomento is not a party to it.
2. The provisions of these Terms concerning use of the Platform by Buyers and Attendees govern only their relationship with Fomomento. The Organizer's event-specific terms govern the purchase of the ticket and participation in the Event. A Buyer must be able to review and accept the applicable contractual terms before placing an Order, and an Attendee may be required to accept applicable participation terms when claiming a ticket.
  1. Where an Organizer attaches participation terms, waivers, a code of conduct or other Event- or ticket-specific contractual documents, each document must be made available to the Buyer before the Order is submitted. Any required acceptance must be captured through a control separate from acceptance of these Terms and the Organizer's refund and cancellation policy. The control must clearly identify every document covered by the acceptance.
  2. The Platform associates the document and version presented, together with the date, time and record of acceptance, with the Order. The accepted version must remain available to the Buyer after purchase on a Durable Medium, in a form that allows the Buyer to store and reproduce it unchanged for an adequate period. The Organizer remains responsible for the content, transparency, legality and enforceability of each document. Acceptance through the Platform does not validate any term that is invalid, unfair or otherwise unenforceable under applicable law.
3. The Event page and checkout must clearly identify the Organizer and provide the Organizer's event-specific contractual terms, refund and cancellation policy and privacy notice before the Buyer submits an Order. The Organizer must provide all information required by applicable law, including its contact details and trader status, the main characteristics, date and location of the Event, the total price inclusive of taxes and mandatory charges, the available payment methods, any participation restrictions, the complaint contact, the cancellation, rescheduling and refund rules, and information on the existence or absence of a statutory right of withdrawal.
4. Fomomento provides the technical infrastructure used to display Event information, submit Orders, route payments through an integrated payment service provider, issue tickets, send Event-related communications and support check-in. Those activities do not make Fomomento the seller or organizer of the Event. This does not exclude any obligation imposed directly on Fomomento by mandatory law as the provider of the Platform.
5. For a paid ticket, a Buyer submits an Order by activating a button or equivalent function labelled unambiguously to indicate that the Order entails an obligation to pay. For a card payment, the ticket contract is concluded when payment succeeds, tickets are issued and confirmation is sent, unless the Organizer's event-specific terms clearly provide for an earlier point permitted by law. For bank transfer, the initial confirmation records that the Order is awaiting payment and provides the Organizer's payment instructions; unless the Organizer's event-specific terms clearly state otherwise, the ticket contract is concluded when the Organizer records receipt of the funds, tickets are issued and confirmation is sent. For a free registration, the contract is concluded when the Platform sends the registration confirmation. Each confirmation must identify the Organizer and provide the applicable Event and transaction information on a Durable Medium.
6. Ticket prices, currencies, applicable taxes, ticket types and sale conditions are determined by the Organizer. A card payment is processed as a direct charge to the Organizer's connected Stripe account. A bank transfer is paid directly to the Organizer's bank account using the payment instructions supplied for the Event. Fomomento does not hold the Buyer's funds under either method. Any invoice, credit note, pro forma document or other sales or payment document required by law is issued by the Organizer or, where the relevant functionality is available, generated on the Organizer's behalf from information configured by the Organizer.
7. Where a ticket concerns a leisure service or an entertainment, sporting or cultural event to be provided on a specified date or during a specified period, applicable law may provide that the statutory right of withdrawal does not apply. The Organizer is responsible for determining whether the relevant exception applies to the particular Event and transaction and for providing clear pre-contract information about the absence of the right. The fact that an Event has a specified date does not, by itself, establish that the exception applies. Acceptance of these Terms or a refund policy does not create an exclusion that does not otherwise arise under applicable law.
8. Refunds, exchanges, cancellations and chargebacks relating to an Event are the Organizer's responsibility and are governed by the Organizer's event-specific terms and applicable law. If an Event is cancelled, materially rescheduled or access already paid for is withdrawn, any resulting right to a refund or other remedy must be exercised against the Organizer. A card refund is funded from the Organizer's connected account. A bank-transfer refund is made by the Organizer directly to the Buyer. Fomomento may provide the technical record or routing functionality but does not determine or fund the refund.
9. A ticket is issued electronically and is valid for the Event and the assigned cycle or block. A ticket is valid whether or not a name has been recorded for its Attendee; the Platform does not require an Attendee to be named. An Attendee claims a ticket using the ticket code issued with it, and an entry code issued with the ticket is used at the door where the ticket cannot be scanned. The Platform may record repeated scans because re-entry or access to multiple covered sessions may be permitted; a repeated scan does not create a second ticket or extend its scope. The Platform does not allow a Buyer to reassign a ticket to another person, or to record or change the Attendee's name after the Order is placed. A Buyer may instead clear a ticket, which returns it to an unassigned state, issues a new ticket code and a new entry code so that the previous codes stop working, removes the answers, consents and acceptances recorded by the previous holder and, where that holder had already claimed the ticket, notifies them that their access has ended. A ticket may be cleared at any time until it is first checked in; a checked-in ticket is frozen and cannot be cleared. The Organizer may apply lawful admission or identity-verification conditions, but the Platform does not itself require an identity document. Buyers and Attendees must keep ticket codes and entry codes secure and must not duplicate, alter or misuse them.
10. A ticket code starts the ticket-access flow and does nothing else. Presenting a ticket code shows only the Event, the ticket type and the Organizer's documents that apply to that ticket; it does not show the Attendee's name, email address, claim status, answers, consents or acceptances, and it does not give admission to the Event. To reach any of those, the person holding the ticket code must receive a one-time code at an email address and enter it, which establishes that they control that address. The confirmed address then becomes the key to the tickets that person holds for the Event, and a ticket already claimed under a different confirmed address cannot be claimed again by another holder of the code. The number of one-time codes that may be requested is limited, a short interval is required between successive codes, and repeated incorrect entries invalidate the code. A confirmed Attendee may view their own tickets, provide and change their own answers, and give or withdraw any separate consent, in each case for the tickets they hold in that Event. The resulting sign-in is held only for the current browser session, is limited to that Event and expires after a limited period, after which it must be established again.
11. A Buyer may view the Order and the ordinary registration answers recorded against the tickets in it. A Buyer may not view an answer to a special-category question, or an answer that records another person's consent choice, at any stage and in any state of the ticket, and may not provide or change an answer on another person's behalf. Those answers are given, changed and withdrawn only by the Attendee, through the ticket-access flow described above.
12. The Organizer determines and must communicate the conditions of admission and participation, including any age, accessibility, identification, arrival-time, safety, prohibited-item, recording or venue requirements. An Attendee must comply with those conditions and with lawful instructions issued by the Organizer or venue personnel. The Organizer remains responsible for the legality, clarity and application of those conditions and for any decision to refuse admission.
13. Where an Attendee is a child or otherwise lacks legal capacity to accept applicable terms or provide required information or authorisation, the Buyer, the holder of parental responsibility or another legally authorised person must act to the extent required by applicable law. The Organizer remains responsible for determining and communicating any age restriction, providing age-appropriate information and obtaining or verifying any authorisation required for participation in the Event. Unless a specific function expressly states otherwise, Fomomento does not determine or verify an Event's age classification. A Buyer's declaration does not constitute consent on behalf of another person where applicable law requires that person's own consent.
14. A Buyer should verify promptly that the Order confirmation and ticket correspond to the Order. Any discrepancy concerning the Event, ticket type, price, Attendee details or admission entitlement should be reported without undue delay. A technical error in the ticket or in the ticket-access flow may be reported to Fomomento; an error in the Event information or the Organizer's terms should be reported to the Organizer.
15. A technical problem concerning checkout, the ticket-access flow or access to the Platform may be reported to Fomomento at support@fomomento.events. A complaint concerning the Event, the Organizer's conduct, admission, cancellation, rescheduling or a refund must be directed to the Organizer. If Fomomento receives such a complaint, Fomomento will forward it to the relevant Organizer without undue delay and inform the complainant accordingly. The Organizer remains responsible for resolving the dispute arising from the Event contract.
16. Personal Data relating to Buyers and Attendees are primarily processed by Fomomento on behalf of the Organizer, as described in the Organizer's privacy information and the DPA. Fomomento's Privacy Policy applies where Fomomento processes Personal Data for its own purposes as an independent controller.
17. Nothing in these Terms limits any mandatory consumer right available to a Buyer or Attendee under applicable law or any liability of Fomomento that cannot lawfully be excluded.
Limitation of liability
1. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud, intentional non-performance, a consumer's mandatory statutory rights or any other liability that cannot be excluded or limited under applicable law.
2. Subject to that, Fomomento is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, data, or business.
3. Subject to clause 17.1, Fomomento's total aggregate liability to an Organizer arising out of or in connection with these Terms or the Platform, regardless of the legal basis of the claim, is limited in any 12-month period to the greater of: (a) the Platform Fees paid by the Organizer to Fomomento during that period; or (b) EUR 100.
4. Fomomento does not organize Events or sell tickets and is not responsible for the content, performance, cancellation or rescheduling of an Event, admission decisions or the acts or omissions of an Organizer, Buyer, Attendee, Vendor or payment service provider. This exclusion does not apply to the extent that loss or damage results from Fomomento's own breach of these Terms, negligence or failure to comply with applicable law.
Third-party claims
1. The Organizer shall reimburse Fomomento for reasonable and documented losses, liabilities and costs, including reasonable legal costs, incurred as a result of a claim made by a third party, including a Buyer, Attendee, Vendor or public authority, to the extent that the claim results from:
  1. the Organizer's breach of these Terms or applicable law;
  2. Organizer Content infringing a third party's rights or otherwise being unlawful;
  3. the Organizer's decisions or conduct concerning the planning, delivery, cancellation or rescheduling of an Event, admission, ticket terms, refunds or Event safety; or
  4. the Organizer's failure to comply with its tax, ticketing, consumer-law or data-protection obligations.
2. Fomomento shall notify the Organizer of such a claim without undue delay and provide reasonable information and cooperation. Fomomento shall not settle a claim for which reimbursement is sought without giving the Organizer a reasonable opportunity to comment, unless urgent action is reasonably required to protect Fomomento or Users of the Platform.
3. The Organizer is not responsible under this section to the extent that the claim, loss or cost was caused or increased by Fomomento's breach of these Terms or applicable law, negligent or intentional act or omission, or failure to take reasonable steps to reduce the loss. This section does not require reimbursement of a fine or penalty where such reimbursement is prohibited by applicable law.
Force majeure
1. Neither Fomomento nor an Organizer is liable for delay or failure to perform a non-payment obligation to the extent caused by Force Majeure.
2. Fomomento or the Organizer seeking to rely on Force Majeure must notify the other without undue delay, describe the expected effect where reasonably possible and take reasonable steps to reduce the consequences and resume performance.
Suspension and termination
1. An Organizer may stop using the Platform and close its Account at any time. Where export functionality is available, the Organizer should export any data it wishes to retain before the Account is closed. Closing the Account does not affect rights or obligations accrued before closure and does not, by itself, terminate or otherwise affect any separate contract between the Organizer and a Buyer or Attendee.
2. Fomomento may restrict, suspend or terminate an Organizer's access to all or part of the Platform where:
  1. the Organizer materially or repeatedly breaches these Terms or applicable law;
  2. an amount properly due to Fomomento remains unpaid;
  3. the Organizer, an Event, Organizer Content or activity through the Account creates a material legal, fraud, security or safety risk;
  4. restriction, suspension or termination is required by law, a competent authority or a payment service provider whose service is necessary for the relevant functionality;
  5. the Organizer repeatedly infringes third-party rights or circumvents measures applied under these Terms; or
  6. Fomomento discontinues the beta programme or the Platform, subject to any notice required by this section or applicable law.
3. To the extent required by applicable law, Fomomento will provide the Organizer, by email or another Durable Medium, with reasons for a restriction, suspension or termination. The reasons will be provided before or when a restriction or suspension takes effect and, except in the circumstances described in section 20.4, at least 30 days before termination of access to the Platform as a whole.
4. The 30-day period does not apply where:
  1. Fomomento is required by applicable law or a binding decision of a competent authority to terminate access without observing that period;
  2. applicable law permits Fomomento to terminate access immediately for a compelling reason that makes continuation of the relationship unreasonable; or
  3. the Organizer has repeatedly infringed these Terms.
5. Where immediate action is reasonably necessary to contain fraud, illegal content, a data breach, another cybersecurity risk or another material threat to the Platform or its Users, Fomomento may restrict or suspend access immediately. Fomomento will provide the applicable reasons without undue delay unless applicable law permits or requires Fomomento not to do so.
6. An Organizer may use the complaint procedure in section 21 to clarify the facts and circumstances underlying a restriction, suspension or termination. If Fomomento revokes the decision, Fomomento will reinstate the Organizer without undue delay and restore access to data that was available before the decision and remains lawfully held.
7. On termination, Fomomento's licence to use Organizer Content ends except to the extent necessary to complete authorised processing, comply with law, establish or defend legal claims, or maintain backups in accordance with documented retention periods. Personal Data will be returned or deleted in accordance with the DPA, the Privacy Policy and applicable law. Provisions that by their nature are intended to continue, including those concerning intellectual property, data protection, confidentiality, limitations of liability, third-party claims, governing law and general provisions, remain in effect.
Complaints
1. Fomomento provides a free internal channel for complaints submitted by Organizers concerning the operation of the Platform, Fomomento's compliance with these Terms or a decision affecting an Organizer's access. A complaint may be submitted to support@fomomento.events and should identify the relevant Account or Event, describe the issue and include any relevant supporting information.
2. Fomomento will consider an Organizer's complaint within a reasonable period having regard to its importance and complexity and will communicate the outcome individually and in clear language. Where the complaint concerns a restriction, suspension or termination, the Organizer may provide information relevant to whether the measure should be maintained, changed or revoked.
3. A Buyer or Attendee may submit a complaint to Fomomento to the extent that it concerns Fomomento's own provision or operation of the Platform, including checkout, the ticket-access flow or Platform-access functionality. The complaint may be submitted to support@fomomento.events. To facilitate its handling, the complainant is encouraged, where possible, to identify the relevant Event, Order or ticket and describe the problem and requested outcome. No specific subject line or form is required. Fomomento will respond by email or another Durable Medium within the period required by applicable consumer law and, in any event, no later than 14 days after receiving the complaint.
4. A complaint concerning an Event, ticket price or terms, admission, cancellation, rescheduling, a refund or the Organizer's conduct must be submitted to the Organizer using the contact details displayed on the Event page, at checkout or in the Order confirmation. If Fomomento receives such a complaint, Fomomento will forward it to the relevant Organizer without undue delay and inform the complainant accordingly. The Organizer remains responsible for handling the complaint and responding within the period and in the form required by applicable law. Receiving or forwarding the complaint does not make Fomomento the seller, Event provider or a party to the Event contract.
5. The procedures described in this section do not prevent an Organizer, Buyer, Attendee or Fomomento from using any court, regulatory, alternative dispute-resolution or other remedy available under applicable law.
Platform transparency for Organizers
1. To the extent that Fomomento provides online intermediation services within the meaning of Regulation (EU) 2019/1150, this section provides information for Organizers as business users. It does not voluntarily extend obligations from which Fomomento is legally exempt.
2. Fomomento does not currently operate a marketplace search, ranking, recommendation, featured-placement or paid-visibility system between Organizers. Public Event pages and embeddable widgets are displayed through links and settings selected by the Organizer. If Fomomento introduces a function that determines the relative visibility of Events or Organizers, the main parameters and the reasons for their relative importance will be described in these Terms before the function applies to an Organizer.
3. Fomomento does not currently organize or sell its own Events in competition with Organizers and does not give goods or services offered by Fomomento or by a business controlled by Fomomento preferential technical, commercial or data treatment. If Fomomento introduces any differentiated treatment in the future, the principal economic, commercial or legal reasons for that treatment will be described in these Terms.
4. During the term, the Organizer can access the Event, Order, Buyer, Attendee, registration, collaboration and operational data associated with its Account and can export such data where an export tool is available, subject to data-protection law and the rights of other persons. Following termination, the Organizer has no routine Account access; Personal Data is returned or deleted under the DPA, and other data is retained or deleted under the Privacy Policy and Fomomento's documented retention practices.
5. Fomomento accesses data to provide, secure, support and improve the Platform, comply with law, prevent abuse and enforce these Terms, as further described in the Privacy Policy and DPA. Fomomento does not provide an Organizer with data belonging exclusively to another Organizer.
6. Data may be disclosed to service providers where necessary to operate the Platform, or to other recipients where required by law or instructed by the Organizer, as described in the Privacy Policy and DPA. Fomomento does not otherwise sell Organizer or Attendee data or disclose it to third parties for their independent marketing.
7. Payment processing, electronic-signature functions and other third-party integrations made available through the Platform are ancillary to the Platform and may be subject to the provider's own terms, technical limits and charges. An Organizer may arrange other ancillary services outside the Platform, but may use an alternative integrated provider only where the Platform supports that integration.
8. Fomomento does not prevent an Organizer from offering tickets or Event-related services through other channels or on different terms, subject to the Organizer's own legal and contractual obligations.
9. Fomomento does not currently use an affiliate programme or an additional distribution channel to market an Organizer's tickets or Event-related services. Public Event pages and embeddable widgets configured by the Organizer form part of the Platform functionality and are not a separate affiliate programme.
Changes to these Terms
1. Fomomento may propose changes to these Terms to reflect changes to the Platform, its commercial model, applicable law, regulatory guidance or security requirements. Subject to sections 23.2-23.4, Fomomento will notify an affected Organizer by email or another Durable Medium of any proposed change that materially affects the Organizer's rights or obligations before that change takes effect.
2. Where Regulation (EU) 2019/1150 applies, Fomomento will notify the affected Organizers on a Durable Medium of any proposed change to these Terms, other than an editorial correction referred to in section 23.4. A proposed change will not take effect before the expiry of a notice period that is reasonable and proportionate to the nature, extent and consequences of the change and is at least 15 days from the date of notification. A longer period will be provided where necessary to allow an Organizer to make the technical or commercial adaptations required by the change. The Organizer may terminate the relationship before the notice period expires.
3. The applicable notice period may be shortened or omitted only to the extent that Fomomento is subject to a legal or regulatory obligation requiring it to implement the change in a manner that does not allow that period to be observed, or where an exceptional change is necessary to address an unforeseen and imminent danger involving fraud, malware, spam, a data breach or another cybersecurity risk affecting the Platform, consumers or Organizers.
4. After receiving notice of a proposed change, an Organizer may unambiguously waive all or part of the applicable notice period by a written statement or clear affirmative action, to the extent permitted by applicable law. An editorial correction that does not alter the content or meaning of these Terms may be made without notice.
5. A change takes effect on the date stated in the notice. If an Organizer does not terminate the relationship and continues to use the Platform after that date, the amended Terms will apply to that continued use to the extent permitted by applicable law. A change will not apply retroactively unless it is required to comply with a legal or regulatory obligation or is beneficial to the Organizer.
Governing law and dispute resolution
1. These Terms and the contractual relationship between Fomomento and an Organizer under them are governed by the laws of the Republic of Estonia, without prejudice to any mandatory provisions that apply irrespective of that choice. The courts of Estonia have exclusive jurisdiction over any dispute between Fomomento and an Organizer arising out of or in connection with these Terms, to the extent that such a jurisdiction agreement is permitted by applicable law.
2. To the extent that a Buyer or Attendee is a consumer and enters into a contractual relationship directly with Fomomento under these Terms in connection with the use of the Platform, that relationship is governed by Estonian law. This choice does not deprive the consumer of the protection afforded by provisions that cannot be derogated from by agreement under the law that would apply in the absence of that choice. It also does not restrict the consumer’s right to bring proceedings before any court competent under mandatory jurisdiction rules.
3. The governing law and the courts competent to hear any dispute concerning the separate contract relating to a ticket and an Event between an Organizer and a Buyer or Attendee are determined by the Organizer's ticket terms and applicable law. Fomomento does not determine the governing law or jurisdiction applicable to that contract. Sections 24.1 and 24.2 apply only to contractual relationships to which Fomomento is a party.
4. A consumer complaint concerning Fomomento's own provision or operation of the Platform may be submitted in accordance with section 21. If the dispute is not resolved directly, the consumer may use any consumer advice, alternative dispute-resolution or cross-border assistance mechanism available under applicable law. Where the applicable jurisdictional and procedural requirements are met, the consumer may also submit the dispute to the Consumer Disputes Committee operating at the Estonian Consumer Protection and Technical Regulatory Authority. This does not prevent the consumer from using any court or other remedy available under applicable law.
General provisions
1. An Organizer may not assign or transfer its rights or obligations under these Terms without Fomomento's prior written consent. Fomomento may assign or transfer its rights and obligations in connection with a merger, corporate reorganization or sale of all or a material part of the business or assets relating to the Platform, provided that the transfer does not materially reduce the Organizer's rights under these Terms.
2. If any provision of these Terms is held to be invalid or unenforceable, it will be ineffective only to the extent necessary to address that invalidity or unenforceability. The remaining provisions will continue in effect.
3. A failure or delay by Fomomento or an Organizer in exercising any right or remedy does not constitute a waiver of that right or remedy. A waiver must be express and applies only to the specific matter for which it is given.
4. For the relationship between Fomomento and an Organizer, these Terms, the DPA (where applicable), the pricing plan accepted by the Organizer and any separate written terms expressly agreed between Fomomento and the Organizer constitute the entire agreement concerning the Platform. The Privacy Policy describes how Fomomento processes Personal Data in its capacity as a controller in connection with the Platform and should be read together with these Terms. Where Fomomento processes Personal Data on behalf of an Organizer, that processing is governed by the DPA.
5. Support enquiries and notices to Fomomento may be sent to support@fomomento.events, privacy enquiries to privacy@fomomento.events and illegal-content notices or DSA communications to legal@fomomento.events.

Terms of Service

Provider details

Definitions

Scope of the Platform and Fomomento's role

Platform functionalities

Eligibility, Accounts and registration

Teams and Team Members

Authority of Account users

Beta version of the Platform

Organizer responsibilities and permitted use

Illegal content and notice-and-action procedure

Fees and payments

Technical requirements, support and maintenance

Intellectual Property

Third-party services

Data protection

Confidentiality

Terms applicable to Buyers and Attendees

Limitation of liability

Third-party claims

Force majeure

Suspension and termination

Complaints

Platform transparency for Organizers

Changes to these Terms

Governing law and dispute resolution

General provisions